Shipping & Delivery

At Glam Duchess, we want your delivery experience to be clear and reliable. Delivery times vary depending on the item, destination, and fulfillment location.

Order Processing

Please allow 1–3 business days for your order to be processed before shipment.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times

For items fulfilled directly by Glam Duchess, estimated delivery after processing is approximately 4–6 business days within the United States and 8–14 business days for international destinations.

Some items are fulfilled by our fulfillment partners. Their estimated delivery is approximately 7–15 business days.

If your order contains multiple items, they may arrive in separate packages. These are estimates, not guaranteed delivery dates. Timing can vary by item and destination, carrier delays, customs processing, holidays, weather conditions, or other circumstances outside our control.

Tracking Your Order

Once your order has been shipped, tracking information will be sent to the email address provided at checkout.

Please allow a short period of time for tracking information to become active after receiving your shipping confirmation.

You can also visit our Track Order page to check the latest status of your shipment.

International Orders

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping charges paid to Glam Duchess.

Customs procedures may occasionally cause additional delivery delays.

Incorrect Shipping Information

Please review your shipping information carefully before completing your order.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to assist before the order ships, but we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Glam Duchess is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Lost, Delayed, or Missing Packages

If your tracking information shows an unexpected delay or you believe your package may be lost, please contact our Customer Care team with your order number.

We will assist you in reviewing the shipment and determining the appropriate next steps with the carrier.

If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, or your local carrier before contacting us.

Need Help?

If you have any questions about your shipment or delivery, please visit our Contact Us page. Our Customer Care team will be happy to assist.