Shipping & Delivery
At Glam Duchess, we carefully prepare every order and aim to make your delivery experience as smooth and reliable as possible.
Order Processing
Please allow 1–3 business days for your order to be processed before shipment.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
United States: Approximately 3–7 business days
International: Approximately 10–17 business days
Please note that these are estimated delivery times and begin after your order has been processed and shipped. Delivery times may vary depending on your location, carrier delays, customs processing, holidays, weather conditions, or other circumstances outside of our control.
Tracking Your Order
Once your order has been shipped, tracking information will be sent to the email address provided at checkout.
Please allow a short period of time for tracking information to become active after receiving your shipping confirmation.
You can also visit our Track Order page to check the latest status of your shipment.
International Orders
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping charges paid to Glam Duchess.
Customs procedures may occasionally cause additional delivery delays.
Incorrect Shipping Information
Please review your shipping information carefully before completing your order.
If you notice an error in your shipping address, contact us as soon as possible. We will do our best to assist before the order ships, but we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
Glam Duchess is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided at checkout.
Lost, Delayed, or Missing Packages
If your tracking information shows an unexpected delay or you believe your package may be lost, please contact our Customer Care team with your order number.
We will assist you in reviewing the shipment and determining the appropriate next steps with the carrier.
If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, or your local carrier before contacting us.
Need Help?
If you have any questions about your shipment or delivery, please visit our Contact Us page. Our Customer Care team will be happy to assist.